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TO APPLY, email: info@maplearmor.com

Maple Armor, founded in 2011, is a manufacturer and supplier of UL/ULC/FM listed intelligent fire alarm and detection systems serving the Americas market with primary focus on North America. We have now opened our brand new 80,000 square foot facility in Brossard Quebec, nearby Montreal, which houses its Research & Development team and quality control labs for multiple product lines to be produced at this facility.

Our growing company is searching for a Sales Assistant who can offer reliable support to the sales team and help improve efficiency as sales volume increases. The Sales Assistant will be responsible for maintaining regular contact with larger customers, ensuring that all sales documents and agreements are completed before they are filed and updating the customer contact information as needed. If you have previous inside sales experience and you’re interested in taking your career to the next level, we encourage you to apply today.

 

Key Responsibilities

  • Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines
  • Update customer records in the company database as required
  • Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company
  • Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time
  • Report any inventory or service issues to management and the appropriate Account Manager immediately

Requirements and Skills:

  • Associate degree required (Bachelor’s Degree in Business Administration or related field preferred)
  • 5+ years’ sales support experience
  • Proficiency in Salesforce platform
  • Strong knowledge of MS Office suite
  • Ability to prioritize and meet deadlines in a fast-paced corporate environment
  • Fluent in both French and English
  • engineers background

TO APPLY, email: info@maplearmor.com

Maple Armor, founded in 2011, is a manufacturer and supplier of UL/ULC/FM listed intelligent fire alarm and detection systems serving the Americas market with primary focus on North America. We have now opened our brand new 80,000 square foot facility in Brossard Quebec, nearby Montreal, which houses its Research & Development team and quality control labs for multiple product lines to be produced at this facility.

Key Responsibilities:

We are looking for an experienced Marketing Coordinator to develop and manage marketing programs in specific channels, support business objectives, lead acquisition, foster customer retention, execute business development, provide sales support, and advance brand building.

 

  • Developing the marketing strategy for the company in line with company objectives.
  • Co-ordinating marketing campaigns with sales activities.
  • Design and maintain the website
  • Manage social media
  • Trade show and graph, prints design
  • Marketing calls for potential clients and trade shows.
  • Overseeing the company’s marketing budget.
  • Planning and implementing promotional campaigns.
  • Manage and improve lead generation campaigns, measuring results.
  • Overall responsibility for brand management and corporate identity
  • Monitor and report on effectiveness of marketing communications.
  • Creating a wide range of different marketing materials.
  • Working closely with design agencies and assisting with new product launches.
  • Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
  • Analysing potential strategic partner relationships for company marketing.

 

Requirements:

  • Bachelor’s degree in Marketing.
  • 5+ years experience in similar role
  • Previous experience in Fire Safety Industry an asset
  • Strong analytical and project management skills.
  • Confident and dynamic personality.
  • Fluent in both French and English
  • Strong creative outlook.
  • Good at Photoshop and relative computer skill

TO APPLY, email: info@maplearmor.com

Maple Armor, founded in 2011, is a manufacturer and supplier of UL/ULC/FM listed intelligent fire alarm and detection systems serving the Americas market with primary focus on North America. We have now opened our brand new 80,000 square foot facility in Brossard Quebec, nearby Montreal, which houses its Research & Development team and quality control labs for multiple product lines to be produced at this facility.

Key Responsibilities

  • Maintaining current web applications and corporate websites.
  • Being part of the agile team to deliver front-end applications.
  • Write well designed, testable, efficient code by using best software development practices
  • Create website layout/user interface by using standard HTML/CSS practices
  • Integrate data from various back-end services and databases
  • Gather and refine specifications and requirements based on technical needs
  • Create and maintain technical documentation
  • Be responsible for maintaining, expanding the applications
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities

Requirements and Skills:

  • 3-6 years experience as a Web Developer
  • Very good knowledge of HTML5, AJAX, jQuery, jQueryUI, JSON, CSS3, PHP PHOTOSHOP and JavaScript
  • Good knowledge of frontend technologies and concepts
  • Ability to document features, technical specifications and infrastructure requirements
  • Ability to work independently and within a team environment
  • Excellent analytical and problem-solving skills
  • Excellent organization and communication skills (English and French)

TO APPLY, email: info@maplearmor.com

Maple Armor, founded in 2011, is a manufacturer and supplier of UL/ULC/FM listed intelligent fire alarm and detection systems serving the Americas market with primary focus on North America. We have now opened our brand new 80,000 square foot facility in Brossard Quebec, nearby Montreal, which houses its Research & Development team and quality control labs for multiple product lines to be produced at this facility.

Key Responsibilities

We are looking for a reliable Office Administrator. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. This position will play an integral role in the customer service and organizational strength of our company. The Office Administrator will provide administrative support, greet and direct visitors and answer and respond to calls and emails. Qualified candidates will have impeccable verbal and written communication skills in both French and english, a strong ability to multi-task and a friendly demeanor.

 

  • Conduct clerical duties, including answering phone calls, responding to emails and preparing documents
  • Coordinate warehouse and shipping activities
  • Coordinate office maintenance including managing landscaping, cleaners and building repairs
  • Perform accounting tasks, including invoicing and budget tracking
  • Schedule meetings and travel arrangements for senior members of the company
  • Greet visitors and direct them to the appropriate offices
  • Provide administrative support for operations team
  • Manage phone calls and correspondence (e-mail, letters, packages etc.)
  • Support budgeting and bookkeeping procedures
  • Track stocks of office supplies and place orders when necessary

 

Requirements:

  • Minimum 1-2 year experience in related position
  • Strong oral and written communications skills in French and English
  • Knowledge of Microsoft Office suite (Excel in particular)
  • Qualifications in secretarial studies will be an advantage
  • University degree in administration management

TO APPLY, email: info@maplearmor.com

Sales Director

Maple Armor, founded in 2011, is a manufacturer and supplier of UL/ULC/FM listed intelligent fire alarm and detection systems serving the Americas market with primary focus on North America. We have now opened our brand new 80,000 square foot facility in Brossard Quebec, nearby Montreal, which houses its Research & Development team and quality control labs for multiple product lines to be produced at this facility.

 

Key Responsibilities:

  1. Seeking out major clients and forming working relationships with the distributors and wholesalers in the fire alarm industry
  2. Overseeing, managing and training a large team of Sales Account managers.
  3. Maintains sales account managers by counseling, monitoring and appraising job results.
  4. Identifying valuable emerging markets
  5. Forecast future sales & forming sales plans to adapt to constant shifts in the market, implementing marketing strategies and analyzing trends and results
  6. Achieve growth and meet sales targets to fulfill individual and team quota’s.
  7. Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
  8. Foreseeing and avoiding stagnation in the market place
  9. Serve as a business representative at major industry trade shows, seminars, conferences and expositions
  10. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal network.
  11. Contribute to team effort by accomplishing related results as needed.

 

Skills & Qualifications

  1. University degree in Business Administration / Commerce, marketing
  2. 5 to 10 years in the Fire Alarm Industry in a similar role
  3. Knowledge of National, Provincial and various municipal codes would be considered an asset.
  4. Proficiency in MS Office applications
  5. Excellent verbal and written skills in English and French. Mandarin or Spanish is a plus.
  6. Experience in training and managing large sales staff.
  7. Ability to meet sales goals, negotiate, meet customer skills.
  8. Able to develop a budget

We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.

TO APPLY, email: info@maplearmor.com

Sales Manager

 

Maple Armor, founded in 2011, is a manufacturer and supplier of UL/ULC/FM listed intelligent fire alarm and detection systems serving the Americas market with primary focus on North America. We have now opened our brand new 80,000 square foot facility in Brossard Quebec, nearby Montreal, which houses its Research & Development team and quality control labs for multiple product lines to be produced at this facility.

 

Key Responsibilities

  • Manage a portfolio of accounts to achieve long-term success
  • Achieve growth and hit sales targets and fulfill quota
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Supervise account representatives to ensure sales increase
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth

Requirements and Skills:

  • Bachelor’s degree in relevant field
  • Minimum 2-3 years’ work experience in fire alarm system business as a Sales account manager and ability to deliver an excellent customer experience.
  • Strong oral and written communications skills in French and English
  • Knowledge of Microsoft Office suite (Excel in particular)
  • Understanding of sales performance metrics
  • Knowledge of security industry and fire alarm business, and knowledge of current building codes would be considered an asset.
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer inquiries on time
  • Business acumen with a problem-solving attitude
  • A valid driver’s license is required.

We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.

TO APPLY, email: info@maplearmor.com

Skills and Qualifications:

  • 10+ years of experience in the fire alarm industry as a Product Manager or similar role with good knowledge in UL/ULC testing.
  • Superior analytical and problem-solving skills in the areas of product management and development, analyzing customer requirements, pricing, planning, competition analysis, sales planning and inventory control.
  • Excellent communication and interpersonal skills.
  • Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Ability to coach and lead a team.
  • Ability to work in a face paced environment.

Product Manager Responsibilities:

  • Determine customers’ needs and requirements by specifying the research needed to obtain market information.
  • Review product specifications and requirements and appraise new product ideas and/or product or packaging changes.
  • Provide source data for product line communications by defining product marketing communication objectives.
  • Develop product sales strategies and analyze product market share with the sales director.
  • Prepare short-term and long-term product sales forecasts, special reports and analysis for management.
  • Review and adjust inventory levels and production schedules.
  • Bring new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.
  • Determine product pricing by using market research data, review production and sales costs, anticipate volume, special costs and customized orders.
  • Monitor product management staff production and appraise job results.
  • Keep professional and technical knowledge up to date by attending educational workshops and participating in professional societies.
  • Contribute to team effort by working closely with the sales team, production engineering team and management.

Salary

$80,000 to $120,000 depending experience

TO APPLY, please email: info@maplearmor.com

Location:  Brossard

Compensation: TBD

Company description:

Maple Armor is a new manufacturer and supplier of UL/ULC/FM listed addressable fire alarm and detection systems serving the Americas market with primary focus on North America.  Our recent publicly announced investment is anchored by the newly constructed factory in Brossard (Montreal), Canada which serves as the company’s headquarters.

Position Reports to:     R&D Director

Position summary & objectives:

This opportunity is for the support of Maple Armor commercial fire systems.  It is expected that this position will assist the Engineering team with electronics lab technician and testing needs as well as provide telephone support to Maple Armor customers who require technical assistance.

  • Assist the Engineering team with the debugging, assembly and modification, and testing of new product designs.
  • Provide system and module level field installation and programming support to customers using the equipment and reference tools at your disposition.

Key responsibilities:

  1. Provide software and hardware support for intelligent commercial fire alarm panels and devices.
  2. Provide technician support to R&D lab for new product development and sustaining engineering activities
  3. Respond to customers queries regarding all type of technical issues in a timely, friendly and professional manner.
  4. Follow-up with our customers to ensure appropriate resolution and satisfaction
  5. Contribute to the design and implementation of technical support materials, services, training, and processes.
  6. Provide technical feedback to research and development colleagues
  7. Communicate with Management to ensure adequacy of processes and documentation.

 

 

 

Qualifications/experience/education:

  • Electronics or similar training, including basic soldering skills.
  • Strong customer service skills
  • Experience in field programming, installation, and service of fire alarm systems, security systems, building automation and control systems, or similar.
  • 1- 3 years’ experience in a similar technical environment
  • Windows and similar business software and tools.
  • Bilingual English/French. Spanish a plus.

Other:

  • Knowledge of fire alarm related codes and standards for the US and Canada
  • Ability to collaborate in a fast-paced team environment.
  • Strong troubleshooting skills
  • Technical support or electronics technician experience
  • Focused on customer care quality
  • Strong verbal and written communication skills
  • Good priority setting and organizational skills
  • Strong team spirit

 

 

 

TO APPLY, please email: info@maplearmor.com

Firmware Architect will be responsible for application design and development for fire alarm control panels. Individual must have the ability to analyze requirements, derive specifications, develop architecture and design, implement, and perform unit testing. The selected candidate must have a background in software development for products, design and code review, devices/system interaction and troubleshooting, and will be involved in all aspects of the system software development process (concept, design, reviews, coding, and validation). The selected candidate shall be able to work individually and with team – locally and globally. Need to work with teams at global locations across different time zones.

 

RESPONSIBILITIES:

  • Define and support the design and development of embedded firmware, PC and Web based applications for the Fire Alarm Systems
  • Implement and adhere software development methodologies and continuous integration
  • Implement and maintain software versioning and revision control
  • Set quantifiable objectives that encapsulate quality attributes of application and product
  • Identify, design and develop software monitoring test tools for fire alarm panels
  • Own & drive the execution end to end without any schedule slippage

 

 

Qualification:

MINIMUM REQUIREMENTS:

  • Strong in Embedded C/C++/C#, object oriented software development and assembly language
  • Experience on RTOS and / or non RTOS based system designs
  • Experience on 8 / 16 / 32 bit micro controllers
  • Must have experience with embedded software development tools, emulators and JTAG
  • Must have experience with software version control and defect tracking software
  • Experience with model based design tools such as UML
  • Development experience with serial communications including RS485, RS232, USB and CAN
  • Strong in Agile software development methodologies and continuous integration
  • Able to translate design specifications in system designs and implementation, participate in design and code reviews
  • Analyze trade-offs in the system design to meet conflicting requirements.
  • Able to Evaluate third party software products for use in new products
  • Must have experience debugging, troubleshooting embedded systems and software applications
  • Keep abreast of industry changes in software engineering technologies, processes and disciplines
  • Passionate about building high-quality systems with software implementation best practices.
  • At least 8 years’ experience in Software and Embedded Firmware development
  • Travel required is approximately 20 percent of the time

 

 

DESIRED REQUIREMENTS:

  • Experience with fire alarm industries
  • Exposure to Web application, cloud and mobile platform developments
  • Experience with unit testing tools
  • Experience with HPQC and UML tools
  • Experience with WPF, WCF, Prism, HTML 5, C# .NET windows based SW development
  • Experience with MFC, C++/VC++, COM, DCOM, C# .NET windows based SW development
  • Experience in Model based design (MBD), Wireless technologies is a plus
  • Experience with SQL Server 2012, XML
  • Working experience in product based companies

 

 

Education:

  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or related field is required
  • Master’s degree in those fields would be a plus

TO APPLY, please email: info@maplearmor.com

Validation Engineer will be responsible for functional and performance validation and verification of Fire alarm products – new product Development and/or Sustenance products.  Candidate must be able to develop test cases based upon functional and product design specifications, create and execute test plans, and report results as per standard policies and procedures.  Candidate must be abreast with latest technologies and trends, relevant standards; should be able to work effectively in a multidisciplinary, multinational team environment. Candidate should be able identify automation opportunities & implement them in the program.

 

 

RESPONSIBILITIES:

 

  • Support the Validation and Verification testing for the Fire Alarm Systems and peripheral devices
  • Write and execute test cases that conform to the technical and functional specifications for Firmware and Software applications
  • Quickly understand the requirement and contribute to test plan and test case reviews
  • Maintain test and defect management tools to document and track product defects
  • Collaborate with engineers and stake holders to ensure a comprehensive set of test cases for Fire alarm systems domain product & enhancements
  • Gain knowledge of process and tools used for Test engineering team and apply them as required
  • Contributes to documentation and to present test results as per the QA policies and procedures
  • Contributes ideas to product and process improvements
  • Adhere to the Automation Framework for Fire/Control Systems domain products and enhancements
  • Learns & Implement appropriate automation technologies to meet the short and long term goals of the company
  • Own & drive the execution end to end without any schedule slippage

 

 

Qualification:

MINIMUM REQUIREMENTS:

  • Knowledge on HP ALM QC test Management tool or other test management tools
  • Basic knowledge on Requirement tools DOORS/Integrity if any
  • Good understanding of SDLC, bug life cycle
  • Hands on experience in quality assurance & control activities such as test planning, test case preparation, execution and reporting results
  • Flexible to work on manual testing and automation based on business need
  • Good understanding of any programming languages (C / C++ / C#) and automation tools
  • Basic understanding on embedded concepts and testing experience in communication protocols
  • Self-starting/self-motivating individual, able to plan and achieve goals with minimal supervision
  • Experience of different software test techniques and QA methodologies
  • At least 5 years’ of product validation experience
  • Travel required is approximately 15 percent of the time

 

 

 

DESIRED REQUIREMENTS:

  • Fire Alarm Systems domain knowledge is preferable
  • Team player mentality with strong facilitation/interpersonal skills and a demonstrated commitment to continuous process improvement
  • Can handle multiple activities at once to accomplish goals
  • Basic knowledge on UL/ULc or any other compliance standards
  • Hands on embedded Product based testing

 

 

Education:

  • Bachelor’s degree in Controls, Computer Engineering, Electrical Engineering or related field is required
  • Master’s degree in those fields would be a plus